Requirements

High school diploma or equivalent and at least one (1) year of experience in a comparable position.

Demonstrated minimum keyboard speed of forty (40) wpm with ninety (90) percent accuracy rate

Ability to read and interpret materials such as diagrams and manuals

Ability to speak clearly and be understood

Proficiency with MS Office Suite (Word, Excel, etc), desirable

Basic familiarization of current technologic tools (tablets, notebooks, applications, etc.) a plus

Experience working in a multidisciplinary team, preferred

Candidates will be subject to FAA security screening

Competencies and Skills:

RPO must be laboratory certified within the first 120 days calendar days of reporting for duty at the facility.

Exceptional customer service orientation

Ability to work productively with a wide range of people and co-workers

Effective oral and written communication skills

Effective team building skills

Certification Requirements:

Each new RPO shall complete knowledge and skills tests for each area/sector to be supported.

Each knowledge test will be graded and must be passed with a score of at least 70%.

Upon successful completion of the knowledge tests, the RPO will begin training for the skills tests. The RPO shall observe a previously certified RPO, an FAA employee, or Contractor instructor performing RPO duties on a minimum of five (5) simulation scenarios. The RPO will receive on the job training on at least five (5) but no more than twenty (20) simulation scenarios on each control position to be supported, after which an FAA representative will observe their performance and determine if certification will be granted.

The RPO shall achieve simulation laboratory certification within one hundred twenty (120) days of reporting for duty at the facility.